Welcome to Espan. By accessing our website and using our services, you agree to comply with the following terms and conditions outlined below. Please read them carefully
These website standard terms and conditions ("Terms and Conditions") stated herein on this webpage shall govern your use of the Espan website ("Website"). These Terms and Conditions, as may be amended from time to time, apply in full force and effect to your use of this Website. By accessing, browsing, and using this Website and/or completing any actions on the Website, you unconditionally and irrevocably accept and agree to these Terms and Conditions governing your use of the Website (the "Agreement"). Should you not agree to be bound by these Terms and Conditions laid herein, you shall not access or use any part of the Website. These Terms constitute a binding legal agreement between you as an individual user and Espan (where the context so permits, the "Owner"/"Company").
1.1 Booking Process: Bookings can be made through our website or by contacting our customer service. The completion of a booking is subject to availability and confirmation.
1.2 Payment: A deposit or full payment may be required to secure a booking. Accepted forms of payment will be specified during the booking process.
1.3 Reservation Confirmation: Once a booking is confirmed, you will receive a confirmation email with the details of your reservation. It is your responsibility to review the confirmation for accuracy and inform us of any discrepancies immediately.
1.4 Cancellations and Refunds: Cancellation policies vary depending on the travel product or service booked. Cancellation fees may apply, and refund eligibility will be outlined during the booking process.
2.1 Service Description: We provide detailed descriptions of the travel services and products offered, including accommodations, transportation, and activities. Please review the information provided before making a booking.
2.2 Availability: Travel services and products are subject to availability, which may vary based on factors such as destination, seasonality, and demand. We will make reasonable efforts to notify you in case of unavailability.
2.3 Additional Fees and Charges: Additional fees or charges, such as baggage fees, resort fees, or local taxes, may apply to certain travel services. These will be made crystal clear during the reservation procedure.
2.4 Special Requirements: Some travel destinations or services may have specific requirements, such as travel insurance, visa documentation, or health-related precautions. Any such regulations must be complied with by you.
3.1 Accepted Forms of Payment: We accept various forms of payment, including credit/debit cards and electronic funds transfer. When making a reservation, the available payment options will be shown.
3.2 Currency Conversion: If applicable, currency conversion rates will be provided for reference purposes. Please note that the final amount charged may vary due to fluctuations in exchange rates and additional fees imposed by financial institutions.
3.3 Fraudulent Transactions: We take fraud prevention seriously. In case of suspected fraudulent activity or unauthorized access, we reserve the right to cancel bookings, withhold services, or take legal action as deemed necessary.
4.1 Information Collection and Use: We collect and process personal information in accordance with our Privacy Policy. You agree to the collection, storing, and use of your personal information as outlined in the Privacy Policy by using our services.
4.2 Third-Party Sharing: We may share your personal information with trusted third parties, such as airlines, hotels, or tour operators, solely for the purpose of fulfilling your travel bookings. We will not disclose your information to other third parties without your consent unless required by law.
4.3 Data Protection: We are committed to protecting your personal data and complying with applicable data protection laws. Please refer to our Privacy Policy for more information on how we safeguard your information.
4.1 Information Collection and Use: We collect and process personal information in accordance with our Privacy Policy. You agree to the collection, storing, and use of your personal information as outlined in the Privacy Policy by using our services.
4.2 Third-Party Sharing: We may share your personal information with trusted third parties, such as airlines, hotels, or tour operators, solely for the purpose of fulfilling your travel bookings. We will not disclose your information to other third parties without your consent unless required by law.
4.3 Data Protection: We are committed to protecting your personal data and complying with applicable data protection laws. Please refer to our Privacy Policy for more information on how we safeguard your information.
5.1 Ownership: All intellectual property rights, including trademarks, logos, and content displayed on our website, belong to Espan or its licensors. It is totally forbidden to use or replicate our intellectual property without our consent.
5.2 Website Content: The content provided on our website is for informational purposes only and should not be considered professional advice. The reliability, accuracy, or totality of the information given are not warranted by us.
6.1 Limitation of Liability: Espan shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services, including but not limited to loss of profits, loss of data, or personal injury.
6.2 Third-Party Services: We act as an intermediary and may provide links or information about third-party services. We do not endorse or guarantee the quality, reliability, or safety of these services. Any issues or disputes must be resolved directly with the third party.
6.3 Indemnification: You agree to indemnify and hold Espan and its affiliates harmless from any claims, damages, losses, or liabilities arising from your use of our services or any breach of these terms and conditions.
7.1 Prohibited Activities: You agree not to engage in any unlawful, fraudulent, or unauthorized activities on our website. This includes but is not limited to hacking, tampering with our systems, or misusing our services.
7.2 Termination of Access: Violation of these terms and conditions may result in the termination or suspension of your access to our services without prior notice. We reserve the right to take legal action if deemed necessary.
8.1 Dispute Resolution Mechanism: Any disputes or disagreements arising from these terms and conditions shall be resolved through negotiation, mediation, or arbitration, as mutually agreed upon by the parties involved.
8.2 Selection of Jurisdiction: Pakistani law shall govern and be followed in the interpretation of these terms and conditions. Any legal actions or proceedings shall be brought in the courts of Pakistan.
9.1 Termination Rights: Espan reserves the right to terminate or suspend the provision of services at any time and for any reason without liability. Termination shall not affect any rights or obligations that have accrued before the termination.
9.2 Consequences of Termination: In the event of termination, any existing bookings or reservations may be cancelled in accordance with our cancellation policies, and refunds, if applicable, will be processed as outlined in these terms and conditions.
10.1 Amendments: Espan may update or modify these terms and conditions at any time. The updated version will go into effect as soon as it is posted on our website. It is your responsibility to review the terms and conditions periodically for any changes.
You indicate that you have read, comprehended, and accepted to these terms and conditions by using our website and services. Please do not use our services if you disagree with any aspect of these terms.